고객이 Foliant 배송 시작 이메일과 Shopify 배송 확인 중 하나만 받도록 하세요. 둘 다 받지 않도록 합니다.
Shopify는 주문이 이행되면 별도로 설정하지 않는 한 자체 배송 확인 이메일을 보냅니다. Foliant의 배송 시작 이메일을 켠 경우, 이행할 때마다 고객이 받을 이메일을 선택하세요.
Foliant에서 이행하기
이행 대화상자와 주문 포장에서 상자를 닫을 때, 고객에게 이메일 보내기에서 다음 중 하나를 선택할 수 있습니다.
선택
결과
Foliant 배송 시작 이메일
고객의 언어로 브랜드 이메일을 보냅니다. Shopify 이메일은 발송되지 않습니다
Shopify 배송 확인
Shopify가 고객에게 이메일을 보냅니다. 이 배송에 대해서는 Foliant의 배송 시작 이메일과 추적 정보 업데이트 이메일이 발송되지 않습니다
이메일 보내지 않기
배송 이메일을 보내지 않습니다(Foliant의 배송 시작 이메일과 추적 정보 업데이트 이메일도 발송되지 않습니다). 고객은 주문 상태 페이지에서 추적 정보를 계속 확인할 수 있습니다
Foliant 배송 시작 이메일은 해당 이메일이 켜져 있고 요금제에 포함된 경우에만 표시되며, 이때 기본 선택이 됩니다. 이행할 때마다 이 기본 선택에서 다시 시작합니다. 주문 포장에서는 화면 설정에서 기본 선택을 지정합니다.
Shopify 관리자에서 이행하기
Shopify의 주문 처리 페이지에는 별도의 지금 고객에게 배송 세부 정보 보내기 체크박스가 있습니다. 이 체크박스가 선택되어 있으면 Shopify가 고객에게 이메일을 보내며, Foliant는 주문에서 이를 확인하고 자체 배송 시작 이메일을 건너뜁니다. 이메일 기록에는 Shopify에서 이미 고객에게 이메일을 보냈습니다로 표시됩니다. Foliant 브랜드 이메일을 대신 보내려면 체크박스를 해제하세요. Foliant는 Shopify 자체 페이지를 변경할 수 없습니다.
추적 정보 업데이트, 배송 출발, 배송 완료
Shopify도 자체 배송 업데이트, 배송 출발, 배송 완료 알림을 보낼 수 있습니다. Shopify가 이 중 하나를 보내면 Foliant는 해당 이메일의 자체 버전을 건너뜁니다. Foliant 브랜드 버전을 대신 보내려면 Shopify 관리자의 설정 › 알림에서 Shopify 알림을 끄세요.
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